1. Your Account

When using the website you are solely responsible for maintaining the confidentiality of your account and password and for restricting unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else.

2. Privacy

Greeksouvenirshop.com values your privacy and only uses your personal information in order to provide the best service to you. The information is used to handle and deliver our products to you, process payments, communicate with you about orders and to notify you about products or offers that might be of interest to you. We under no circumstances sell or share your personal information with any third parties.

3. Copyright

None of the materials appearing on Greeksouvenirshop.com, including text, graphic, logos, images and software can be copied, reproduced, modified or be utilised in any form without Greeksouvenirshop.com’s written consent.

4. Reviews and comments

Users of the website can post comments, reviews, ideas or any other information as long as the content of the information is not illegal, abusive, threatening or false. You cannot advertise third parties through your comments nor provide any personal information. Greeksouvenirshop.com reserves the right to remove any comment/review that has valid reasons to believe is incorrect, harms others or does not obey any of the above conditions.

5. Order Acceptance Policy

When you place your order to purchase a product from Greeksouvenirshop.com an automatic e-mail will be send to you confirming receipt of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we have dispatched that product to you. Greeksouvenirshop.com reserves the right to decline acceptance of any order for any reason or deliver ordered products in smaller quantities and refund the purchase price for the undelivered products. If this is the case we will let you know prior to sending anything.

6. Pricing and Availability

The products that we provide are produced by various manufacturers across Greece and therefore items’ availability and shipping schedule can vary and is subject to change without notice. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such.

In the unfortunate event that any product is listed at an incorrect price, Greeksouvenirshop.com reserves the right to refuse or cancel any such orders. If any orders are placed at the incorrect price and your credit card has been charged Greeksouvenirshop.com will refund you immediately.

7. Return Policy

All returns are subject to approval from Greeksouvenirshop.com. Please DO NOT return any purchased item without having contacted Greeksouvenirshop.com and get our consensus first. Further details regarding how and where to return your purchased items will be provided when return is approved.

For any purchased items to be eligible for return, you will need to contact Greeksouvenirshop.com prior to 30 days from the shipping date. Any return requests sent outside of the above 30 day period will result to rejection.

Shipping, handling and insurance costs are not refundable except for defective items or items sent incorrectly. Greeksouvenirshop.com recommends that any returned items come in their original packaging and are insured as we take no responsibility for lost or damaged returned products. All returned items must have the shipping costs prepaid.